Due to COVID-19 we are “hosting” a virtual benefits fair this year that will provide you with the opportunity to find the information you need regarding BENEFEDS, FEDVIP, the FEHB Program, the FLTCIP, and FSAFEDS programs. At the Virtual Benefits Fair you will have access to plan information, helpful coverage links, and in some cases, the opportunity to chat with a representative on-line.
You may register for a virtual health fair here: After registering, representatives from all participating carriers will be available to take your questions via chat as well as during the four live chat days listed below from 10:a.m – 5p.m. EST :
Friday November 13, 2020
Friday November 20, 2020
Wednesday, December 2, 2020
Wednesday, December 9, 2020
You can also download 2021 plan brochures, visit an individual carrier booth, watch videos, and register for other educational webinars.
The Federal Benefits Open Season began 9 November 2020 and continues through 14 December 2020. During open season, you have the opportunity to enroll, change plans or plan options, change enrollment type, or cancel enrollment for the Federal Employees Health Benefits (FEHB) Program and the Federal Employees Dental and Vision Insurance Program (FEDVIP) for 2021. You also have the opportunity to reenroll or newly enroll in the Federal Flexible Spending Account (FSAFEDS) Program for 2021.
You are encouraged to read information provided to you by your current health provider, as they are required to provide plan changes that will occur in the next benefit year. The Civilian Benefits Center (CBC) cannot advise you on which health insurance plan is best suited for you. This is a decision you must make after reviewing the plans.
Review your options. Enclosure (1) includes information on your options for health insurance, dental and vision insurance, and the FSA. You can access your GRB Platform account here on a government computer with a “.mil, .edu, or .gov” email address using your Department of Defense Common Access Card (CAC). From the GRB Platform, you can make your benefit elections.
You should direct questions about your benefits or accessing the GRB Platform to the Benefits Line at 888-320-2917 from 7:30 a.m. to 7:30 p.m., EST, Monday - Friday, except on federal holidays. Extended hours will be available during open season until 9:30 p.m. The TTY number is 866-359-5277. You may also email questions to firstname.lastname@example.org You must include your full name, pay plan, grade, and contact telephone number. Please do not include Privacy Act or other Personally Identifiable Information such as date of birth or social security number in your email correspondence.
The open season period will be busy – get ready now! In addition to reading information from your health insurance carrier, connect to the OCHR Benefits portal link above to keep up-to-date on the latest information on the open season.